Refunds and Returns
When you buy from klubkangaroo.com we want you to be happy with your purchases. However, we know that sometimes you might need to return products. This page sets out the policy for when you can return products, and how to return them.
All our grocery items are handpicked and go through a quality checkpoint before packing and shipping. We ensure high quality and freshness upon delivery. However in some cases if the products are damaged or wrong products on delivery;
- You can get the item replaced without any additional delivery charges.
- You can get the refund of the damaged products
- Refunds will be done only through the Original Mode of Payment.;
- If you chose “pay on delivery” option, the price of damaged/wrong product will be deducted from the final bill